RETURN & EXCHANGE

NO REFUNDS, EXCHANGE ONLY NO EXCEPTIONS
We exercise a very strict control process to ensure you that our clients receive only the best virgin hair. Items must be mailed for exchange in it original condition. We will NOT except any merchandise that is not in its original condition. The returned item must be unopened, unaltered, unworn, undamaged, and all tags and packaging must be included, send us an email at samorracollection@gmail.com
We were not accept any merchandise that has been used or altered (brushed combed, picked, cut, or washed.)
Items meeting the above condition may be returned within 3 days of receipt for exchange.

To exchange:
1. Items have to be in its original condition as stated above
2. Ship back for exchange within 3 day of receipt.
3. Exchanged item must be the same item or equal to the items price (We will not exchange items with prices higher than the purchased items). Must be exact price or lower.